Terms of Service
These Terms of Service govern use of Remaster AI, provided by majulah,Inc. By using the service, you agree to these terms.
Updated: October 16, 2026
1. Scope
These terms apply to all use of Remaster AI. Notices, precautions, and other rules displayed in the service also form part of these terms.
2. Accounts
You must provide accurate, current registration information and are responsible for safeguarding your account and authentication credentials. Contact us promptly if you become aware of unauthorized use.
3. Uploaded videos
You represent that you have the copyrights, portrait and privacy rights, permissions, and other legal authority necessary to submit each video for processing. We may handle uploaded videos, preview frames, processing outputs, and related technical information as reasonably necessary to provide, maintain, secure, troubleshoot, analyze, and improve the service. Details are described in the Privacy Policy.
4. Prohibited conduct
You may not violate law or public order, infringe third-party rights, gain unauthorized access, place excessive load on the service, reverse engineer the service, interfere with its operation, or upload videos you do not have the right to process.
5. AI processing and quality
The service uses AI to enhance video quality. Results vary with source resolution, compression, noise, blur, subject matter, and other conditions. We do not guarantee a particular quality level, perfect restoration, or fitness for a specific purpose.
6. Fees, payment, and refunds
Fees and payment conditions are shown on the pricing page and before checkout. After payment, we do not accept cancellations, refunds, or exchanges for customer convenience, even if processing has not started. Dissatisfaction with the resulting video quality alone does not qualify for a refund or free reprocessing. This does not limit remedies required by applicable law, including duplicate charges, failure to deliver the service attributable to us, or contract nonconformity. See the Commercial Disclosure for details.
7. Completed-video retention
Completed video files are available for download for 7 days from completion. Long-term storage is not provided. After the download period, the primary completed file is scheduled for deletion and may no longer be recoverable. Limited copies of data may remain temporarily in operational backups, logs, or security records in accordance with the Privacy Policy and operational retention controls.
8. Changes and suspension
We may change or temporarily suspend all or part of the service when reasonably necessary for maintenance, outages, security, third-party service interruptions, or similar circumstances.
9. Intellectual property
Intellectual property in the service, including software, design, text, and trademarks, belongs to us or the applicable rights holder. We do not acquire ownership of your uploaded videos merely because you use the service.
10. Disclaimers and limitation of liability
We do not guarantee uninterrupted service or results that meet every expectation. Our liability is limited to the extent permitted by applicable law, except where such limitation is not legally permitted, including cases of intentional misconduct or gross negligence as applicable.
11. Changes to these terms
We may update these terms as permitted by law. Material changes will be announced through the service or another appropriate method.
12. Governing law and jurisdiction
These terms are governed by the laws of Japan. Unless applicable law requires otherwise, the Tokyo District Court has exclusive jurisdiction as the court of first instance for disputes concerning the service.